Nita Stiles is a problem solver, which has served her well over 28 years with The Trust Company. Hired when there were only 20 total employees, she has played an expanding role in trust operations. “I like being presented with a client need and finding a way to make it happen,” she shares. “I get great satisfaction from a job well done.”
Her team supports the client facing teams. “We had five people when I started and now have just seven. That’s a testament to the expertise of our team members and the technology that’s made processes more efficient.”
Her supervisor, Chief Operating Officer Denise Ledden, adds, “Nita has set the bar high. She spends whatever time it takes and digs in to get things done the right way. We’ve grown in both assets under management and expanded the client roster without increasing staffing at the same pace with her leadership. She’s also taught me that there’s a perfect southern analogy for everything!”
Nita is retiring at the end of this year, sharing, “I gave a two-year notice, and we’ve taken strategic steps in that time to ensure a smooth transition for my team, the company and the clients. I feel so much ownership and I want all to succeed.
“Approaching retirement is a roller coaster. Sometimes I feel scared, excited, sad – and that all can happen within 30 seconds. I’m going to miss the people most.”
She will retire the same day as her friend and longtime colleague, Susan Law. “Susan’s one of the most creative, compassionate and caring people I’ve ever met, and her clients are like family.”
Her next chapter holds plans for reading, puzzles and travel, including with her retired husband, Larry, spending time with her granddaughter, Emmy, and helping her mom who lives nearby.
She’s emotional talking about the company she’s served for 28 years. “Working here has been the best work experience I could have asked for. From Sharon and Daniel and across the company, people truly care and it’s a wonderful place. I’m so fortunate.”