Your right to financial privacy
At THE TRUST COMPANY OF TENNESSEE, we have established policies and practices that respect the financial privacy of all individuals who use our trust company. We believe it is critical to comply with the laws and regulations designed to secure your financial privacy. Your relationship with us as our client is very important to us, and we want you to understand our policies and practices about handling your information.
This Policy applies to you
This Policy applies to our relationships with individual clients who inquire about or obtain products or services from us for personal or family purposes.
Strict security measures
We take the security of personal information very seriously. We have established security standards and procedures to prevent access to client personal information. We maintain physical, electronic, and procedural safeguards to guard client personal information.
Limited employee access
We have established procedures to limit employee access to personal information to only those employees with a business reason for accessing such personal information. We educate our employees about the importance of confidentiality and client privacy. We take appropriate disciplinary measures to enforce employee responsibilities regarding client personal information.
Why we collect information
We collect information about you to:
- accurately identify you;
- protect and administer your records, accounts and funds;
- help us design or improve our products and services;
- understand your financial needs;
- save you time when you apply for new products and services;
- offer you quality products and services; and
- comply with certain laws and regulations.
From where we collect information
We collect and maintain your personal information so that we can provide investment management and other services to you. The types and categories of personal information that we collect and maintain about you include:
- Personal Information we receive from you to open an account or provide investment advice or other services to you (such as your home address, Social Security number, telephone, financial information, and investment objectives).
- Information that we generate to service your account or from our transactions with you (such as account statements and other financial information).
- Information on your transactions with nonaffiliated third parties.
We have established procedures so that the financial information we collect is accurate, current and complete. We are committed to work with you to promptly correct any inaccurate information.
Our selective sharing of information
In order for us to provide investment management and other services to you, we do disclose your personal information in very limited instances, which include:
- Disclosures to nonaffiliated third parties as permitted by law, including those who help us service your account (such as providing account information to brokers and custodians).
- Other limited disclosures as permitted by law, for example, required reports to government entities.
We do not share your personal information with third parties for marketing purposes. We do not sell your personal information.
Former clients
If you end your relationship with us, we will continue to adhere to the privacy policies and practices described in this notice.
The Trust Company of Tennessee Privacy Notice
Revised 12-2024
FACTS
WHAT DOES THE TRUST COMPANY OF TENNESSEE DO WITH YOUR PERSONAL INFORMATION?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share will depend on the product or service you have with us. This information can include:
- Name, date of birth, address, and phone number
- Social Security number
- Financial information and investment objectives
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons The Trust Company of Tennessee chooses to share; and whether you can limit this sharing.
| Reasons we can share your personal information | Does The Trust Company of Tennessee share? | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations | Yes | No |
| For our marketing purposes – to offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | No | We don’t share |
| For our affiliates’ everyday business purposes – information about your transactions and experiences | No | We don’t share |
| For our affiliates’ everyday business purposes – information about your creditworthiness | No | We don’t share |
| For our affiliates to market to you | No | We don’t share |
| For our nonaffiliates to market to you | No | We don’t share |
Who We Are
What We Do
- Open an account or transfer an account
- Update your account or transfer your account
- Make deposits or withdrawals from your account
- Sharing for affiliates’ everyday business purposes – information about your creditworthiness
- Affiliates from using your information to market to you
- Sharing for nonaffiliates to market to you
Definitions
- The Trust Company of Tennessee does not share with affiliates.
- The Trust Company of Tennessee does not share with nonaffiliates so they can market to you.
- The Trust Company of Tennessee does not have joint marketing partners.