Zerconia is a contributor to our Retirement Plan Services Committee and spearheads The Trust Company of Tennessee’s customer service team, ensuring that every caller has a superb experience on and off the phone.
Zerconia and her team of customer service representatives connect with callers, make them feel heard and determine how to best meet their needs. By easing their minds and helping to resolve any issues they may have, she and her team help our clients live confidently.
Zerconia graduated from the University of Tennessee with a Bachelor of Science in Finance. She is an active volunteer with United Way, helping evaluate grant applications. Before joining The Trust Company, she was a financial representative at Northwestern Mutual helping people in the Knoxville area be a steward of their money.